How to become a
Hospitality / Hotel Manager
Manage guests, staff and daily operations in hotels or venues. Much of the job is problem-solving in real time.
Why this work still needs people
Service work changes from hour to hour. Staff manage people, priorities and problems that do not follow a script.
Demand: Demand across hotels, venues and tourism.
How to get started
Training routes vary by employer and location. These are the main steps to investigate before you enrol.
- 01
Start in Hospitality
Most managers progress from front-of-house, reception or food & beverage roles. Get operational experience first.
- 02
Level 3 Hospitality Supervision & Leadership
Formal qualification covering team management, customer experience and business operations.
- 03
CTH or IHG Diplomas (optional)
Higher qualifications from the Confederation of Tourism & Hospitality for progression to senior management.
Salary, cost and training figures are indicative. Check current entry requirements with employers, awarding bodies and training providers before paying for a course.